About Us

For more than 20 years Systems Thinking have delivered services to the Tertiary sector in measuring, benchmarking and improving corporate services.

We designed and conducted the annual University IT Service Quality Benchmark Survey™ for nine years and improved the quality of IT services through our evidence-based improvement programs.

Through our consultative service we have trained hundreds of professionals from IT, Library, HR and Facilities Management in our experiential Internal Consultants Program™.   A program of work designed specifically to meet the unique needs in the University environment.